FAQ? : Payment
Q1: What payment methods do you accept?
Q2: Which payment methods do you accept?
Q3: Which types of payment do you accept?
You will find the right answer in our Accepted Payment page.
Q4: Experiencing problems paying?
Oh, no! Please try an alternative payment method or contact our Customer Service & Support team and one of our representatives will help you as soon as they can!
Q5: How does pay with Klarna work?
For any questions regarding your payment please visit Klarna customer-service.
Q6: What currencies can I use?
Don’t panic. With our e-Store you can use US$ as main currency, our payment system converts US$ to your local currency with current conversion rate.
Q7: Do you sell gift cards?
Q8: My discount code didn’t work?
Firstly, please check that you’re entering the discount code exactly as it appears (case-sensitive) and check that the code is still in date and has not expired. Secondly, please check your code, if the item is in sale or in a certain category the discount may not be valid on this product.
If it’s still not working, please contact our Customer Service & Support team with your discount code, and we will be able to advise you further.
Q9: Can I use more than one promotional code on my order?
No, you can only use one promotional discount in each individual order.
Q10: Do you offer student discount?